Skip to main content

Interlibrary Loan @ Pitt: Home

This LibGuide is designed to introduce the Interlibrary Loan Department and its services to the University of Pittsburgh community.

What is Interlibrary Loan (ILL)?

Interlibrary Loan (ILL) is a free service for obtaining materials not available through the University of Pittsburgh Libraries or EZ-Borrow (PALCI). University of Pittsburgh faculty, students, and staff with a current University of Pittsburgh ID and a Pitt computing account are eligible to use the service.* Users can request books, journal articles, book chapters, dissertations, newspapers, audio-visual material, and other publications.

*Pitt Online students can request ILL loans and copies. However, ILL loans must be picked up and returned in-person to a ULS library service desk.

Submitting an Interlibrary Loan Request

Requests can be submitted through the ILL request page. You will need to log in via EZ Proxy using your Pitt computing account username and password. The first time you place an ILL request, you will be asked to enter your personal information. For subsequent requests, you will not need to enter your personal information.

Select the type of request you would like to make (Book, Journal Article, etc.). Enter information in the required fields (marked with an *) as well as any notes or additional information you have about the item (e.g. edition, ISBN, etc.) and then click "Submit Request."

Once I submit my request, how long will it take?

• Articles and book chapters usually arrive within 4 business days and will be downloadable from your list of requests.
• Loans usually arrive within 2 weeks and will be visible from your account in Pittcat once they arrive.

When the item is available, you will receive an email notification.

Requests can be monitored through the ILL request page. If you have any questions, please contact the ILL office: (412) 648-7762 or Patrons at the regional campuses can contact the service desks at those libraries.

Receiving an ILL Loan

When your ILL loan items (books, microforms, audio-visual material, etc.) have arrived, you will be notified by email. Your loans will be available at the service desk of the pick-up location you selected when you registered on the ILL web site. You will need to present your Pitt ID in order to check the items out. Your loans will be kept on the hold shelf until the due date expires. There are several important policies and procedures to be aware of after you receive your ILL loans:

Loan Periods

Loan periods are set by the lending institutions and will vary depending on their loan policies.


Most ILL loans are eligible for a one time renewal. Check the yellow band on your ILL loan to make sure the "No Renewals" box is not checked. If the "No Renewals" box has not been checked and you would like to request a renewal, these are the procedures you should follow:

  • Contact us via phone: (412) 648-7762, email:, or in person to request a renewal. These are the only options for requesting an ILL renewal. During evenings and weekends, you can either visit or phone the service desk at Hillman Library: (412) 648-7800.
  • Upon your request for a renewal, you will receive a temporary 1-week extension to give the lending institution time to respond.
  • Please check your library account, either on the ILL web site or in PittCat, before the end of your 1 week extension to see if your temporary due date has been extended. If your due date has been extended, use the new due date. If the due date has not changed, please contact the ILL office at (412) 648-7762 or

In-Library Use

Some ILL loans may be restricted to in-library use. These items will need to be checked out to your account and returned to the service desk each time you use them. Please notify library staff when you are finished using the items for good so that they can be returned to the lending institution.

Further restrictions may limit use only within the Special Collections Reading Room. These items can be designated for use in the Reading Room either upon request by the lender or due to extremely fragile condition of the material.


ILL loans should be returned to a ULS library by the due date printed on the yellow band or the renewal due date shown on your account in PittCat. There is no grace period for ILL loans; if loans are returned after the due date, there is a $1.00 overdue charge per day per item. If you're not sure of the due dates, please check your library account, either in PittCat or on the ILL web site. ILL loans should not be returned in the overnight book drop.

Receiving an ILL Copy

When your ILL copies (journal articles, book chapters, etc.) have arrived, you will be notified by email.* Your copies will be available as downloadable PDFs in the "Received Articles" section of your account on the ILL web site. These documents will remain in your account for 30 days. If you have any problems, please contact the Interlibrary Loan office either by phone: (412) 648-7762, email:, or in person (G-27 Hillman). 

* Please be sure to check your spam or junk mail folders and set your filters to accept emails from

Additional Resources

Contact Information

Hillman Library

G27 Hillman
Phone: (412) 648-7762



For help verifying citations (books, journal titles, conference proceedings, reports) or to check Library holdings, you can search WorldCat.

For additional assistance, please contact our Ask a Librarian service.


Interlibrary Loan band

Need Help? Chat with us!


For more ways to ask your question,
please visit Ask Us/FAQs